Terms and Conditions for EKT Services Application

Effective Date: 01/01/2024

1. Introduction

Welcome to the EKT Services Application ("the App"), operated by Elegant Kitchen Trading, Maintenance Department ("EKT," "we," "us," or "our"). By accessing or using the App, you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree with these Terms, please do not use the App.

2. Use of the App

2.1 Eligibility

You must be at least 18 years old to use the App. By using the App, you represent and warrant that you meet this age requirement.

2.2 User Account

• Registration: You may need to create an account to access certain features. You agree to provide accurate and complete information during registration.
• Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3. Services Offered

• Maintenance Requests: The App allows you to request maintenance jobs from EKT.
• Service History: You can view details of your past maintenance requests and their statuses.

4. Privacy and Data Protection

4.1 Data Collection

We collect personal information necessary to provide our services. For details, please refer to our Privacy Policy.

4.2 Confidentiality

You agree not to share any data obtained from the App with any third party without our explicit written consent.

5. Intellectual Property Rights

All content in the App, including text, graphics, logos, and software, is the property of EKT and is protected by applicable intellectual property laws.

6. User Conduct

You agree not to:

• Use the App for any unlawful purpose.
• Attempt to gain unauthorized access to the App or its systems.
• Share or distribute content from the App without permission.

7. Account Deletion

If you wish to delete your account, please send an email to info@ekt.qa using the form available at ektservices.com/deleteaccount.

8. Limitation of Liability

EKT shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of the App.

9. Termination

We reserve the right to suspend or terminate your access to the App at our sole discretion, without prior notice, for any violation of these Terms.

10. Changes to Terms

We may update these Terms from time to time. Any changes will be effective immediately upon posting. Your continued use of the App constitutes acceptance of the new Terms.

11. Contact Information

For any questions or concerns, please contact us:

• IT Department: +974 5096 1718
• Maintenance Department: +974 3356 2604
• Landline: +974 4411 5256
• Email: maintenance@ekt.qa

12. Governing Law

These Terms are governed by the laws of the State of Qatar, without regard to its conflict of law provisions.

Elegant Kitchen Trading : EKT Services